AYK Organics is a Pakistan-based herbal wellness brand offering products designed to support everyday comfort and personal wellness routines.

You can purchase available AYK Organics products directly through our official website.

Unless expressly stated and legally registered otherwise, AYK Organics products should not be considered prescription medicines or substitutes for professional medical care.

Our website provides general product and wellness information, not medical diagnosis or treatment.

AYK Organics Herbal Relief Oil is a topical herbal product intended for external application as part of an everyday comfort and massage routine.

Always follow the directions printed on the product label or packaging.

Apply the amount recommended on the product label to the desired area and massage gently as directed.

Do not apply the oil to broken skin, eyes, mouth or other sensitive areas unless the product instructions specifically allow it.

Follow the frequency stated on the product label.

Using a larger amount or applying the product more frequently than recommended does not necessarily provide better results.

Product suitability can vary.

Consult a qualified healthcare professional before use if you:

• Are pregnant or breastfeeding
• Have sensitive skin
• Have a known allergy
• Take prescription medication
• Have a diagnosed medical condition
• Are receiving medical treatment
• Intend to use the product for a child
• Are uncertain about an ingredient

For topical products, a patch test on a small area may help identify sensitivity.

Stop using the product if you notice irritation, swelling, burning, rash or another unexpected reaction.

Results differ between individuals. AYK Organics does not guarantee a particular result or timeframe.

Persistent, severe or unexplained pain should be assessed by a qualified healthcare professional.

Store the product according to its label instructions, away from excessive heat, direct sunlight, moisture and the reach of children.

Keep the cap or container securely closed.

Choose an available product, select the required quantity, add it to your cart and complete the checkout information.

Make sure your phone number and delivery address are accurate before submitting the order.

AYK Organics may contact you to verify your order, delivery address or phone number before dispatch.

Failure to respond may delay or cancel the order.

You may request a product, quantity, address or cancellation change before dispatch.

Changes cannot be guaranteed once processing has started. After dispatch, the order cannot be changed or cancelled.

Contact AYK Organics through the Contact Us page as soon as possible and provide your name, order number and registered phone number.

AYK Organics currently delivers within Pakistan only. International shipping is not available.

The applicable shipping charge will be displayed during checkout or communicated when the order is confirmed.

Promotional free shipping applies only when clearly stated.

Delivery time depends on the customer’s location, courier availability, public holidays, weather and order volume.

Any delivery timeframe displayed or communicated is an estimate and not a guaranteed delivery date.

Tracking details will be shared after dispatch when courier tracking is available.

Contact AYK Organics through the Contact Us page if you need assistance locating a dispatched order.

Contact AYK Organics immediately.

The address may be updated before dispatch, but changes cannot be guaranteed after the parcel has been handed to the courier.

AYK Organics offers exchanges only when a product arrives damaged and the request meets the requirements of our Exchange Policy.

Contact AYK Organics within seven calendar days of delivery and provide:

• Your order number
• Clear photographs of the damaged product
• Clear photographs of the packaging
• An unboxing video, where available

Keep the damaged product and original packaging until your request has been reviewed.

No. AYK Organics does not offer exchanges for change of mind, personal preference or products ordered by mistake.

Opened or used products cannot normally be exchanged for hygiene and product-safety reasons.

An exception may apply when the product arrived damaged and sufficient evidence is provided.

Payments may be handled through secure third-party payment providers.

Customers should never send passwords, PINs or complete financial credentials through an ordinary contact form or social-media message.

Use the Contact Us page on our official website for product questions, delivery assistance, cancellation requests or damaged-item claims.